We know that FileMaker is a great Customer Relationship Management (CRM)/Contact Management tool so it makes sense to integrate the ability to communicate via SMS within your existing FileMaker solution.

Why SMS from FileMaker?

  • SMS is a great means of direct communication with customers, staff, suppliers, students etc
  • It’s personal (appointment reminders, phone messages, promotions, segmented marketing, school absence alerts, password confirmations, reservations and bookings etc)
  • Can reduce costs and higher open rate
  • Less “telephone tag”
  • It’s quick and more immediate than email/fax/letter

Send SMS

With fmSMS you can send a single SMS to almost any mobile phone in the world (over 1,000 networks in more than 220 countries) via one of the supported SMS Gateways. Messages are typically delivered in under 15 seconds.

Long Messages*

Messages are not restricted to 160 characters. You can send long messages as part of a single or bulk SMS, however additional charges/credits will apply for messages over 160 characters.

Bulk SMS

Send an SMS to multiple recipients at the same time. Simply create a found set/group of recipients, enter your message and click Send.

Supports Multiple SMS Gateways Internationally

fmSMS was designed to support an unlimited number of SMS Gateways around the world. It currently supports over 50 SMS Gateways internationally reaching over 1,000 mobile networks in more than 220 countries. We can usually add a new SMS Gateway in under one hour. Contact us if your preferred SMS Gateway is not currently on our list of supported Gateways.

Send Messages to WhatsApp Users

Send Messages to WhatsApp Users using the Twilio API for WhatsApp

Delayed Delivery*

You can delay the delivery of messages by up to 7 days. For example you could Send a message on Friday at 5pm and have it delivered to the recipient on Sunday night at 7.30pm.

Sender ID*

Specify the mobile number that is sent as the Sender. Any replies to the message will be sent back to mobile phone specified as the Sender.

Alphanumeric ID*

For messages that don’t require replies (e.g. announcements, reminders) specify an Alphanumeric Sender ID such as “Databuzz” or “Acme Inc”. Alphanumeric Sender ID’s are limited to a maximum of 11 alphanumeric characters.

Message Delivery Status*

Query the status of sent messages to see if they have been delivered by the carrier. If your are using FileMaker Server to host your FileMaker solutions it might also be possible to have delivery receipts sent to fmSMS automatically by the SMS Gateway.

Message Log

A log of all sent messages is kept. Past sent messages can be viewed against an individual Contact or you can view all past sent messages for all Contacts. Reports can be generated to view the log of past messages by date range.

Message Templates

You can create an unlimited number of Message Templates that you can insert instead of typing the same message each time. Message Templates can also contain merge fields from the Contacts database – for example “Dear <<dear>>” becomes “Dear Andrew”).

2 Way Messages/Replies*

With 2 way messaging you can allow recipients to reply to messages sent from fmSMS. Replies can be retrieved manually on demand or be sent automatically to fmSMS. Replies are matched to the Contact allowing for a view of the “conversation” between you and your customer.

* requires compatible SMS Gateway. Not all SMS Gateways support all features of fmSMS. Some features might incur additional charges by your selected SMS Gateway. Some features require hosting by FileMaker Server v16 or later with Custom Web Publishing using the PHP API and a static IP address. See our Frequently Asked Questions page for more details.

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  1. […] [prMac.com] Sydney, Australia – Databuzz announced fmSMS v3.5, an upgrade to their award winning solution that lets you send and receive SMS/TXT messages from within FileMaker Pro. fmSMS allows you to send an SMS from FileMaker Pro to almost any mobile phone in the world via one of the supported SMS Gateways, reaching over 860 mobile networks in more than 220 countries. SMS is great means of direct communication with customers, staff, suppliers, and students.fmSMS v3.5 has been updated to support FileMaker Pro v13 and FileMaker WebDirect allowing access via a web browser on a desktop or laptop. fmSMS also includes support for sending messages from FileMaker Go running on the iPad or iPhone. Databuzz will be demonstrating fmSMS v3.5 at the 2014 FileMaker Developer Conference, to be held in San Antonio, Texas from July 28-31, 2014.What’s New in v3.5:* Updated for FileMaker Pro v13* Added support for FileMaker WebDirect* Expanded supported SMS Gateways to over 50 providers internationally* Added support for the new Perform Script On Server script step (requires FileMaker Server v13)* Bulk SMS in FileMaker Pro v13 now uses the new List of summary field for faster performance* Updated for FileMaker Go v13*SMS is perfect for appointment reminders, phone messages, promotions, segmented marketing, school absence alerts, and password confirmations. With SMS you can reduce your costs and play less “telephone tag”.fmSMS works with multiple SMS Gateway providers internationally and supports the following features**:* Send single and bulk SMS messages (messages are typically delivered in under 15 seconds)* Send long messages (greater than 160 characters)* Works with over 50 SMS Gateway providers internationally* Delayed Delivery – send a message now for delivery at a future time* Alphanumeric Sender ID* Delivery Receipts – track the status of sent messages* Message Logging – track the history of all sent messages* Message templates – create an unlimited number of pro forma templates* 2 Way SMS – allow recipients to reply to messages and have them appear in fmSMS“fmSMS is now easier to integrate into a customer’s existing FileMaker solution than ever,” said Andrew Duncan, Director of Databuzz. “We’ve simplified the licensing and included support for the entire FileMaker platform – you can now send an SMS from FileMaker Pro, FileMaker Go, FileMaker WebDirect or FileMaker Server.”Availability, Pricing, and Compatibility:fmSMS v3.5 is available now from the fmSMS website. A 14 day trial version is available for both Macintosh and Windows. Workgroup Licenses start at AUD $495.00. fmSMS requires FileMaker Pro v12 or FileMaker Pro v13. fmSMS v3.5 is a free upgrade for owners of fmSMS v2/v3.* FileMaker Go support requires the fmSMS file to be hosted by FileMaker Server** Not all SMS Gateways support all features of fmSMS. Some features might incur additional charges by your selected SMS Gateway. Some features require hosting by FileMaker Server v12/v13 with Custom Web Publishing using the PHP API and a static IP address. See our website.fmSMS v3.5DownloadPurchasefmSMS v3.5 Features […]

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