One of our favourite features in fmSMS is the Chat View which we introduced back in July 2015. This shows you the sent and received messages for an individual Contact in a much more graphical interface compared to a traditional FileMaker view using portals. The Chat View is similar to how iChat/Messages works on the Mac and iOS platforms – the messages are displayed in a threaded view so you can see them as a conversation and quickly type a message using the defaults without having to leave the Chat View screen.
Here’s a screenshot showing the classic view of the SMS History for a Contact with 2 portals for the sent and received messages:
When you have multiple sent and received messages it can be quite hard to track the replies to a sent message and follow the conversation. Here’s the Chat View of the same Contact record:
We are colour coding the sent messages in blue and the replies in green to easily distinguish between the outgoing and incoming messages, and all messages are sorted by timestamps so they appear in reverse chronological order. When you have multiple sent/received messages you can easily scroll though the complete history and see all the messages that this Contact has received and all their replies in the one screen.
Here’s a quick video showing the fmSMS Chat View in action to send an appointment reminder and receive the reply back into fmSMS: